aaronpawlak
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- 7 Ara 2017
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Hi,
When I try to play back video files, file type .mp4 and .mov, I get a message saying "Whoops! There was a problem playing this video" One option it gives me is to download the file. When I try to download it it wants to save it as an html file. Another option is suggests is to "Try one of the apps below to open or edit this item" and it give me a short list of apps one of which is Online Video Converter. I ran one of my videos through that, it appears Ok but again when I try to play it or download it I have the same message appear. The same thing happens with my audio files which are mostly .mp3.I need help resolving this issue!
Please help.
I didn't find the right solution from the Internet.
References:-
https://bit.ly/2qXerbL
Creative digital advertising studio
Thanks
When I try to play back video files, file type .mp4 and .mov, I get a message saying "Whoops! There was a problem playing this video" One option it gives me is to download the file. When I try to download it it wants to save it as an html file. Another option is suggests is to "Try one of the apps below to open or edit this item" and it give me a short list of apps one of which is Online Video Converter. I ran one of my videos through that, it appears Ok but again when I try to play it or download it I have the same message appear. The same thing happens with my audio files which are mostly .mp3.I need help resolving this issue!
Please help.
I didn't find the right solution from the Internet.
References:-
https://bit.ly/2qXerbL
Creative digital advertising studio
Thanks